United States
We offer free UPS Ground shipping to all retail customers. Upon shipment, you will receive an email with tracking details. 

Domestic Shipping Conditions
All shipments are delivered via UPS.
APO / FPO orders are shipped via USPS. 
Under UPS shipping guidelines, delivery is unavailable to P.O. Boxes or military addresses.  (Please contact a representative to ship to a military address.)
In-stock merchandise is shipped out in 2-3 business days, Monday through Friday.
Made-to-Order Items require 3-12 weeks lead time to ship.
Backorders are notified by an Ann Gish Representative with an estimated arrival date.
All UPS shipments are processed with an 'Indirect Signature Required'. If you would like to remove our 'Signature Required' process, please be aware we will not be responsible for any lost or stolen packages.

International Orders 
For all international orders please email your order along with your shipping address to orders@anngish.com. An Ann Gish representative will contact you with an exact shipping quote and details on how to complete your order.  
For information regarding returns and exchanges, please click here. 

SATISFACTION GUARANTEE
We want you to love your Ann Gish products! If you are not completely satisfied with the quality of an item from AnnGish.com, you may return it for a refund or exchange. Please note, for an item to be eligible for return, it must be in its new condition and the return must be initiated within 14 days of the delivery date.  Please note custom orders and cut fabric are final sale.

TO MAKE A RETURN
To make a return, please email orders@anngish.com with your order number and item. The cost of the return shipment will be deducted from your refund. 

REFUNDS
Refunds are made in the same form as payment. Designer and dealer accounts are subject to a 25% restocking fee, consumers are not.